EMPOWERMENT AS A QUALITY IMPROVEMENT HUMAN RESOURCES THROUGH THE IMPLEMENTATION OF TOTAL QUALITY MANAGEMENT

This paper is a research that examines the empowerment of human resources through the application of total quality management at SMK Miftahul Huda Ngroto Grobogan that this school is always experiencing development and progress according to the times so it is interested to be researched. This type of research uses a qualitative approach, and data collection techniques are through observation and interviews. The research data were presented in a descriptive narrative form. Total quality management is a scientific field that refers to quality, which will improve the quality of human resources in educational institutions, both from educators and students. So as to create superior and competitive educational output. From the results of the research, SMK Miftahul Huda Ngroto Grobogan uses a planned sustainable management system with reference to the total quality management system standard as a basis for empowering human resources to improve quality, so that SMK Miftahul Huda Ngroto is expected to always experience developments based on quality assessment following the times.

average education still uses a long or monotonous system, which is still seen as a burden that must be carried out not based on innovation and creative work professionally, so that the achievement of being a quality is very far from the purpose of education (Ismail et al., 2020;Warti'ah, 2020). Therefore, human resources are the most important component that must be prioritized in the progress of education, and there must be improvements, namely improvement efforts through the empowerment of human resources.
Empowerment of human resources is often carried out when the program reaches the desired target, it is not carried out consistently continuously, so that the impact is that when there is no empowerment program, existing human resources will tend to be negligent and return to the initial system. To fix this problem, the consistency of empowerment activities to improve the quality of human resources is always maintained, namely by implementing total quality management in educational institutions (Septiadi, 2019).
TQM is an education quality assurance program as a measure of the success of an organization, which is used as a tool for evaluating the work of educational institutions to make continuous improvements (Nurulloh et al., 2020). As part of the components of the human organization it is considered to have an important role in the progress of education, HR must be able to create expertise, be innovative, creative, active in all organizational activities, be able to plan concepts that are carried out in a professional and quality manner, and be responsible (Anwar, n.d.). Therefore, to create a credible organization, it is necessary to establish quality-standard human resources as an effort to improve the quality of human resources.
The quality of human resources can be formed through continuous empowerment in the form of trainings, seminars, workshops, the accuracy of job placements and work responsibilities until a good work culture is formed. As expressed by Widiansyah, quality products will be created by implementing an organizational culture that always prioritizes the quality of its human resources. Therefore, a development in the empowerment of human resources in educational institutions is very appropriate, namely by applying the concept of a sustainable Total Quality Management which is planned continuously for the success of educational institutions (Widiansyah, 2018). In the application of Educational programs curriculum along with input tools as input instruments (Abdullah, n.d.). The achievement of quality priorities in education will have a positive impact on customer satisfaction and will gain the trust of many customers. optimal value or quality (Cahyo, 2017).
Empowerment comes from the word "power" which means "capable".
According to Wrihatnolo and Dwidjowito, empowerment can be defined as the process of building people, through developing abilities, changing behavior, and organizing. Empowerment is the giving of responsibility and authority from superiors by involving information and knowledge systems in directing employees (Rokhman., 2003). According to (Wibowo., 2007) that is an effort to make human resources more responsible for what he does.
Meanwhile, Human resources are the potential to use their thoughts and works to be used optimally for the success of an individual or organization after this potential is developed (Notoatmodjo, 1992

Tabel. 1. characteristic elements of the application of TQM in education Indicator Implementation of TQM Input Standard
Planning carried out in the empowerment of the human resources of Miftahul Huda Vocational School includes: HR mapping, prediction / forecase of HR needs, HR implementation by establishing a quality assurance team, and establishing HR quality standards based on Islamic values.

Process
The empowerment of Miftahul Huda Vocational School human resources includes: 1. Recruitment, in the recruitment which prioritizes the field of scientific expertise and knowledge of the Islamic religion, not fully based on the stratum of higher education graduates 2. Conduct training and scientific development by experts from universities. Managers provide access and motivation for students to continue their undergraduate education studies 3. Collaborating with higher education institutions in educational development. 4. Conduct monitoring and evaluation of deficiencies to make improvements and make it possible to transfer positions. 5. Assistance to teachers who are lacking in mastery of  This awareness is carried out continuously to form a work culture, starting from the competencies possessed, performance skills and work enthusiasm.
Awareness is carried out by the school principal not only at work evaluation meetings but is more inculcated for each member to actively participate in raising awareness for members (reprimanding each other, and helping each other).

Ability Transformation Stages
In this stage, the basic skills that are owned will be developed to clarify the competence of the expertise that is owned.
As stated by Jim, in human empowerment,  (Syadzili, 2019). In improving the quality of a set of concepts or principles of integration between all sections or departments in school (Mulyadi., 1998 in terms of infrastructure through total quality management.